Privacy & Terms.
At AltraFlora we attach great importance to the privacy of our users and the protection of their personal data. This policy explains how your personal data is collected, processed, and protected when you use process.altraflora.com.
Protection of personal data.
At AltraFlora we attach great importance to the privacy of our users and the protection of their personal data. This policy explains how your personal data is collected, processed, and protected when you use our website.
Data collection and use.
Information collected:
- Name, surname, e-mail address
- Contact and address details
- Usage data obtained through your IP address and cookies
Purposes of use:
- Processing and fulfilment of requests
- Providing customer service
- Product and service development
- Personalised marketing activities
Data security.
AltraFlora uses a range of security measures, including SSL encryption technology, to protect user data.
Data sharing.
Your personal data is not shared with third parties except where legally required. However, the minimum information necessary to provide services — such as order delivery or payment processing — may be shared with the relevant business partners.
Cookies.
Our site uses cookies to improve the user experience and to analyse site traffic. Users can manage their cookie preferences through their browser settings.
User rights.
Under Law No. 6698 on the Protection of Personal Data, our users have the right to:
- Learn whether their personal data is being processed
- Request information about the data being processed
- Request the correction or deletion of their data
- Object to the processing of their data
Contact.
For questions about our privacy policy or your personal data, you can contact us at info@altraflora.com.
AltraFlora reserves the right to update this privacy policy when necessary. Updates take effect on the date they are published on our site.